Shipping Policy
Last updated: April 8, 2025
At Alkylate Fuel.com, we aim to deliver your order quickly and securely. Please review our shipping policy below for details on processing times, delivery, and restrictions.
🚚 Processing Time
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Orders are typically processed within 1–3 business days after payment is received.
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Orders are not processed or shipped on weekends or U.S. holidays.
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Once your order ships, you will receive an email confirmation with tracking details.
During peak times or holidays, processing may take slightly longer.
📦 Shipping Methods & Delivery
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We ship via [insert carriers: e.g., UPS, FedEx, USPS] depending on your location and product type.
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Shipping rates are calculated at checkout based on weight, size, and destination.
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Standard shipping typically arrives within 3–7 business days after dispatch.
⚠️ Restrictions
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We currently ship only within the continental United States and Canada.
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We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.
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We do not offer expedited shipping options at this time.
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Certain products (e.g., flammable or hazardous materials) may require ground-only shipping in accordance with transportation safety regulations.
🧾 Different Billing and Shipping Addresses
If your billing and shipping address differ, we reserve the right to verify the shipping address before processing your order.
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If verification is needed, we will contact you by phone and email.
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If we are unable to contact you within two weeks of your order, we will cancel the order and issue a full refund.
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If verification is successful, we will proceed with the order as usual.
🚫 Incorrect and Undeliverable Shipping Addresses
If your order is returned to us due to one of the following issues:
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Incorrect shipping address entered at checkout
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Undeliverable or inaccessible location
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Refused delivery
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Missed required signature attempts
You will be responsible for both the original shipping charge and any return shipping costs incurred.
📍 Order Tracking
Once your order has shipped, you’ll receive a tracking number via email.
You can use the tracking link provided or visit the shipping carrier’s website directly.
📦 Returns
If you decide to return an item:
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You are responsible for both the original outbound shipping and return shipping costs.
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For full details, please refer to our Return Policy (update this with your actual return policy link).
❗ Delays & Lost Packages
We are not responsible for delays caused by:
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Weather, natural events, or carrier disruptions
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Incorrect or incomplete shipping information
If your order is delayed or missing, please contact info@alkylatefuel.com so we can help investigate with the carrier.
📬 Damaged Shipments
If your item arrives damaged:
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Take photos of the item and packaging immediately.
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Contact the carrier to report the damage within 24 hours.
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Email info@alkylatefuel.com with your order number and photos so we can assist.
❓ Questions?
If you have any questions about shipping or returns, feel free to reach out:
📧 info@alkylatefuel.com